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Program Coordinator


The Program Coordinator is responsible for working with all aspects affecting individuals receiving day program services with Our House Inc. Instill employee relations, team building, and communication and leadership procedures. The Program Coordinator will set program standards and ensure they are being followed. Evaluate staff and individuals receiving services on their skills and performance; instill disciplinary actions, and provide recommendations. Assist in organizational development, performance management, policy recommendation, creation and placement. Address and work to resolve any questions, comments, and complaints submitted by employees, individuals receiving services, community partners, or guests of Our House Inc. Also, the Program Coordinator will be responsible for all duties of a Skills and Activity Provider. 


  • Meet all the responsibilities of the Skills and Activity Providers; work with individuals as needed
  • Main point of contact for individuals, their families and contracting agencies for individual specific issues, including daily agency reports and other paperwork
  • Oversee individual programming to ensure it is meeting specific program criteria
  • Be willing to go between sites to provide support as needed to S&A Providers
  • Establish and maintain guidelines by which S&A, individuals, and their families can follow in order to give and receive the best services and growth opportunities possible
  • Meet with Skills and Activities Providers to review paperwork, programming quality, concerns and opportunities and provide evaluations as necessary
  • Assist in training new S&A Providers with their job duties and students by providing site orientation and training on Daily Agency Reports, Incident Reports, Monthly Activity Calendars, Goal Recording, Individual Specific needs and abilities, Protocols, Tracking Sheets, as well as State and agency policy and procedures, and other resources as necessary.
  • Implement and mediate informal and formal conflict resolutions
  • Attend, contribute, and participate in supervisor meetings to advance the agency, individuals and employees’ potential and opportunity.
  • Participate in disseminating information up and down the chain of command
  • Review SP goals, create and update goals, ISSP’s, BISSP’s, and other paperwork
  • Review, analyze, and summarize incident reports, tracking sheets for goals and behavior plans, and other paperwork
  • Create, organize, and maintain individual profiles and comprehensive books.
  • Provide agency tours to potential individuals, families, and contracting agencies.
  • Attend IDT’s, Annual staffings, IEP meetings, HRC reviews and other meetings, as necessary
  • Oversee Service Adventure Interns and other volunteers
  • Oversee medication administration requirements as a delegate of the nurse
  • Review Activity Funds, send home receipts/invoices, address deficiencies.
  • Maintain petty cash funds (eg. Reviewing logs, receipts, invoices, approving expenditures, addressing discrepancies, and maintaining appropriate fund levels)
  • Maintain the productivity and progress of daily activities through implementation, direction, and/ or assistance in goal/ activity setting and accomplishment.
  • Advise Skills and Activity Providers on Agency, state, and DD rules and regulations
  • Perform general clerical duties to include but not limited to: photocopying, faxing, emails, filing, shredding, answering phones, supplies inventory ordering and receiving
  • Maintenance and inspection of site and site safety and all associated logs, including Water Temperature, Refrigerator Temperature, and Fire Drills Logs
  • Oversee Daily site maintenance including: open and closing agency center, dishes, sweeping, mopping, laundry, yard work, dusting, tables, chairs, supplies, kitchen, and bathrooms, etc.
  • Attend various agency events as needed
  • Other Duties as needed


  • Must take drug screen and pass.
  • Must be willing to take a criminal and background check.
  • Must be in good physical, mental and emotional health.
  • Must be able to lift a minimum of 100lbs; if required.
  • Must have valid driver’s license a good driving record.
  • Must have a vehicle in good working order with insurance and registration.
  • Must have Medication Administration qualification (I/DD QMAP) or be willing to get it.
  • Must have a general knowledge and experience with Microsoft Office program
  • Must have current CPR and first-aid certification.
  • Must be 21 years of age or older.


  • Experience working with or advocating for individuals with a variety of disabilities, including seizure disorders, individuals with behavioral needs, or non-verbal.
  • Bachelor’s degree within the human service field desired; or equivalent experience.
  • Able to follow instruction and complete assigned tasks within a timely manner
  • Must be able to work independently and as a team.
  • Must be able to create and maintain a safe and effective environment, using best judgment.
  • Excellent interpersonal and communication skills
  • Strong leadership and management philosophies and practices.
  • Ability to identify and solve problems and communicate solutions through collaboration and application of strategic management.
  • Superior critical problem solving skills and decision making skills.

**Please include cover letter along with resume**

Job Type: Full-time

Salary: $31,000.00 /year

Required education:

Bachelor's Preferred

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